Privacy Policy EdConnect Application

Information security policy

We understand the importance of privacy and will keep your personal information confidential. Please read this Privacy Policy and understand the relevant actions regarding Your personal information. This information privacy policy is subject to change without prior notice, so please regularly review and update these terms to stay informed of changes.

This Privacy Policy (“Policy”) describes how EDCONNECT app (POWER INVESTMENTS AND TRADING COMPANY LIMITED)  and its subsidiaries, affiliated companies and organizations and legal entities under common control (hereinafter collectively referred to as “ EdConnect”, “we”, “us”, “our”) collects, uses, processes and discloses your Personal Data through the use of EdConnect Applications and Websites (hereinafter collectively referred to as “Applications” and “Websites”), products, features and other services worldwide (collectively, “Services”).

This Policy applies to all customers, suppliers, partners, contractors and service providers (hereinafter collectively referred to as “you”, “your”)

“Personal Data” is any information that can be used to identify you or by which you are identified. This includes but is not limited to your name, nationality, phone number, credit card and bank details, personal preferences, email address, your picture, government-issued identification numbers, data biometric data, race, date of birth, marital status, religion, health information, and insurance information.

Collection of Personal Data

We collect Personal Data about you using a variety of methods listed below. We may also combine Personal Data collected with Personal Data in our possession.

You provide Personal Data to us

We collect your Personal Data when you provide it voluntarily to us. For example, you may provide your Personal Data to us when:

• Fill out the profile or registration form when you register for direct medical examination at EdConnect clinic;

• Register for a user account, schedule an examination, look up results, and register for recruitment on our website and application.

• Interact with our social media pages/channels;

• Participate in competitions or events organized by us;

• Use biometric functionality to identify individuals;

• Fill out our surveys.

When our services are used

Personal Data may be collected through the normal operation of the Application, Websites, Services. Some examples are:

• Your location (to determine the clinic locations closest to you);

• Feedback, ratings and praise;

• Transaction information (such as payment method, etc.);

• Information about how you interact with our App, Website or services (such as features used and content viewed);

• Device information (such as hardware specifications and serial numbers, IP addresses, file names and versions, and advertising identifiers);

• Personal data you enter in messages when you use communication features in our applications and Website.

From other sources

Where we collect Personal Data from other sources, we ensure that it is transferred to us in accordance with applicable laws. These sources include:

• From referral programs;

• From our business partners, such as transportation service providers, payment service providers, testing service partners, etc.;

• Insurance and finance providers;

• Publicly available data;

• Government data sources;

• When our users add you as an emergency contact;

• Marketing service provider or partner.

Personal Data of minors

As a parent or legal guardian, please do not allow minors under your care to submit Personal Data to EdConnect. In the event that a minor's Personal Data is disclosed to EdConnect, you hereby consent to the processing of the minor's Personal Data, accept and agree to be bound by this Policy and be responsible for the actions of minors under your legal guardianship.

When you provide another person's personal data to us

In some cases, you may provide Personal Data of other individuals (such as a spouse, family member or friend) to us. For example, you can add them as your emergency contact, add members of your account. If you provide us with their Personal Data, you represent and warrant that you have and have obtained their consent for their Personal Data to be collected, used and disclosed as prescribed. set forth in this Policy.

Use of Personal Data

EdConnect may use, combine and process your Personal Data for the following purposes (“Purposes”).

Providing services and features

Your Personal Data will be used to provide, personalize, maintain and improve our products and services. This includes using your Personal Data to:

• Providing you with Services across our various business areas;

• Enable you to provide the Services;

• Create, manage and update your account;

• Verify your identity;

• Make payments;

• Offer, obtain, provide or facilitate insurance or financial solutions;

• Perform internal activities necessary to provide the Services, including troubleshooting software errors and operational problems, conducting data analysis, testing and research, monitoring and analyzing trends use and operation;

• Protect the security or integrity of the Services and any facilities or equipment used to provide the Services;

• Process and manage your rewards and incentives;

• Enable communication between our users;

• Process, manage or verify your application for registration with EdConnect and provide you with user registration benefits.

• Enables our partners to manage and allocate resources.

Safe and secure

We use your data to ensure the safety and security of our services and all of our users. This includes:

• Verify your identity when you sign in to EdConnect;

• Use device, location, profile, usage and other Personal Data to prevent, detect and combat fraudulent or unsafe activities;

• Monitor compliance with our terms and conditions and policies.

• Detect, prevent and prosecute crime.

Customer support

We use Personal Data to resolve customer support issues. For example, we can:

• Investigate and address issues of concern;

• Customer care after medical examination at the clinic or online;

• Monitor and improve our customer support response;

• Respond to questions, comments and feedback;

• Inform you about steps taken to resolve customer support issues.

Research, development and security

We may use the Personal Data we collect for testing, research, analysis and product development. This allows us to understand and analyze your needs and preferences, protect your personal data, improve and enhance the safety and security of our services, develop features , new products and services and facilitate financial and insurance solutions.

Legal purposes

We may use the Personal Data we collect to investigate and resolve complaints or disputes or as permitted or required under applicable law.

We may also use your Personal Data where we are requested, advised, advised, required or required to do so by our legal advisors or any other legal regulations. laws, sub-law documents, belonging to the government or competent authorities locally or abroad.

For example, we may use your Personal Data to:

• Comply with court orders or legal, governmental or other regulatory requirements;

• Enforce our Terms of Service or other agreements;

• Protect our rights or property in the event of a claim or dispute.

We may also use your Personal Data in connection with a merger, acquisition, joint venture, sale of corporate assets, consolidation, restructuring, financing, business asset transaction or purchase. all or part of our business by another company.

Marketing and Promotion

We may use your Personal Data for marketing to EdConnect and EdConnect partner sponsors, and advertisers of products, services, events or promotions. For example, we can:

• Send you announcements, newsletters, updates, emails, promotional materials, perks, festive greetings; and

• Inform, invite and manage your participation in our events or activities;

We may make such marketing communications to you by post, telephone calls, short message services, online messaging services, hand notifications and by email.

Disclosure of Personal Data

We need to share Personal Data with different parties for the Purposes. These parties include:

With subsidiaries and branches

We share Personal Data with our subsidiaries, affiliates, and jointly controlled entities and affiliates.

With EdConnect service providers and business partners

We may provide Personal Data to suppliers, consultants, marketing partners, research companies and other service providers or business partners. This includes:

• Payment processing and support departments;

• Background checks and anti-money laundering service providers;

• Cloud storage provider;

• Marketing partners and marketing platform providers;

• Data analytics provider;

• Research partners, including those conducting surveys or research projects in partnership with EdConnect or on behalf of EdConnect;

• Transportation partners;

• Insurance and financial partners;

With our legal advisors and government agencies

We may share your Personal Data with legal advisors, law enforcement officials, government agencies and other third parties.

Retention of Personal Data

We retain your Personal Data for as long as you maintain your account and immediately after using our services. Where your Personal Data is no longer required for the Services or Purposes or we no longer have a business or legal purpose to retain your Personal Data, we will take steps to prevent access or use of Personal Data for any purpose other than compliance with this privacy policy, or for safety, security, fraud detection and prevention purposes.

Cookies

EdConnect and the third parties we work with may use cookies, web beacons, web tags, 3web scripts, shared data such as HTML5 and Flash (also known as “flash cookies”). , advertising identifiers (including mobile identifiers such as Apple's IDFA or Google Advertising ID) and similar technologies (collectively referred to herein as “Cookies”) in connection with the use of the Sites Your Web and Applications. Cookies may contain unique identifiers and reside, among other places, on your computer or mobile device, in emails we send to you, and on our websites. Cookies may transmit Personal Data about you and your use of the Services , such as your web browser type, favorite searches, IP address, and data related to the advertising presented. shown to you or clicked on by you, and the date and time of your use. Cookies may be stored in specific sections.

Additionally, we may share non-personally identifiable Personal Data with third parties, such as location data, advertising identifiers, or cryptographic functions of universal account identifiers ( such as email addresses), to facilitate the display of advertisements.

If you do not want your Personal Data to be collected through Cookies on the Websites, you can disable cookies by adjusting your internet browser settings to disable, block or deactivate cookies, and by deleting your browsing history. and clear cache from your internet browser. You can also limit our sharing of some of this Personal Data through your mobile device settings or by submitting your details here.

Modifications and updates

EdConnect reserves the right to amend, update or modify the terms of this Policy at any time by publishing the updated Policy on the Websites. By continuing to use the EdConnect Application, Website or Services or continuing to communicate or engage with EdConnect following any amendments, updates or modifications to this Policy, you signify your acceptance of the terms and conditions of this Policy. such amendment, update or correction.

If you have any concerns about your Personal Data, please contact our Data Privacy Officer at:

alex@powerdigital.sg